- Contact the lender and explain your financial difficulties.
- Request a settlement offer.
- Negotiate the settlement amount.
- Obtain the agreement in writing before paying anything.
- Pay the agreed amount through traceable channels (bank transfer / cheque).
- Collect a settlement letter or No Dues Certificate.
- Verify that the settlement status is updated correctly in your credit report.
Never pay cash without written confirmation, and never trust verbal assurances of 'closure' if the letter says 'settled'.