Navi Review
Navi Finserv Ltd (NBFC)
Among the cleaner large-NBFC lending apps — transparent KFS, low processing fee.
Red flags
- •Top-end APR can climb past 40% for thin-file borrowers
Green flags
- •RBI-licensed NBFC, public financials
- •No contact-list permission
- •Foreclosure with zero/low charges
Permissions demanded
Data practices
Standard regulated-NBFC data flow; AA-based bank fetch.
Recovery practices
In-house collections; RBI-compliant call windows reported.
Sources & references
Grievance & support
- Grievance redressalhttps://navi.com/finserv/contact-us/customer-grievance-redressal
- Support / helpdeskcashloan.help@navi.com
Contact details published by the lender. If unresolved within 30 days, escalate via RBI Sachet.
Disclaimer: Reviews are independent editorial assessments based on publicly available information and user-submitted complaints. APR ranges and fees can change — always check the lender's Key Fact Statement before borrowing. Not financial or legal advice.
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Frequently asked questions about Navi
Is Navi RBI-registered?
Navi is operated by Navi Finserv Ltd (NBFC). Its RBI status: RBI-regulated NBFC. Always verify the parent lender directly on the RBI NBFC list before borrowing.
What is the real APR on Navi?
Navi charges an APR between 40% and 40% per annum with a processing fee of up to 5%. After fees and GST, the effective APR on short tenures can be significantly higher than the headline rate.
Is Navi safe to use?
Among the cleaner large-NBFC lending apps — transparent KFS, low processing fee. Permissions demanded: KYC, Bank statement (AA). Recovery practices: In-house collections; RBI-compliant call windows reported..
What loan amount and tenure does Navi offer?
Ticket size ranges from ₹10,000 to ₹20,00,000, with tenure between 6 and 72 months.
How do I close my Navi loan early?
Open the app, request a foreclosure quote in writing, and pay the principal + accrued interest. Demand the No Dues Certificate (NDC) within 7 working days — RBI mandates it. If Navi refuses or harasses you, file a complaint on the RBI Sachet portal.